At soju89, we believe gambling should always be an enjoyable form of entertainment, never a source of harm. We are committed to promoting responsible gaming practices and providing the tools you need to stay in control of your play.
soju89 operates under strict international licensing standards that require us to promote responsible gaming and protect vulnerable players. We take this responsibility seriously and have implemented comprehensive policies, tools, and support systems to ensure a safe gaming environment.
soju89 is strictly for adults aged 21 and over. All accounts undergo identity verification to ensure no minors can access our platform. This is an absolute requirement under our licensing conditions.
Set session time limits and receive reality check notifications to help you track how long you have been playing. Take regular breaks to maintain perspective and control.
If you feel you need a break, you can self-exclude for periods ranging from 1 month to permanent closure. During self-exclusion, your account will be suspended and you will receive no promotional communications.
Set daily, weekly, or monthly deposit limits directly from your account settings. Limit reductions take effect immediately; increases are subject to a 48-hour cooling-off period.
Access your complete betting and transaction history at any time. Regular review of your activity can help you identify patterns and maintain awareness of your spending.
Our Indonesian-speaking support team is available around the clock via live chat and email. If you are concerned about your gambling, reach out immediately for confidential assistance.
For most people, gambling is a harmless leisure activity. However, for some individuals, it can become problematic. Understanding the warning signs is the first step toward seeking help.
Gambling may be negatively affecting your life if you experience any of the following: spending more money or time than you can afford, borrowing money to gamble, lying to family or friends about your gambling activity, feeling anxious or guilty about your gambling, neglecting work or personal responsibilities, or using gambling to escape from stress or depression.
Ask yourself the following questions honestly. If you answer "yes" to several of these, it may indicate that gambling is becoming a problem for you:
Problem gambling can manifest in various physical and emotional symptoms. Watch for these warning signs in yourself or loved ones:
soju89 provides a comprehensive suite of responsible gaming tools designed to help you maintain control over your gambling activity. All tools are accessible directly from your account settings.
Set daily, weekly, or monthly deposit limits to control how much you can transfer into your soju89 account within a given time period. This is one of the most effective ways to manage your gambling budget.
We recommend setting a deposit limit that aligns with your disposable income — money you can afford to lose without impacting your essential expenses such as rent, food, utilities, and savings.
It is easy to lose track of time when you are engaged in an exciting game. Time limit tools help you stay aware of how long you have been playing.
If you feel that gambling is negatively affecting your life, or if you simply need a break, soju89 offers flexible self-exclusion options. During a self-exclusion period, your account will be completely suspended and you will be unable to log in, deposit funds, or place any wagers.
Available Self-Exclusion Periods:
In addition to deposit limits, you can set loss limits (the maximum amount you are willing to lose within a specific period) and wagering limits (the total value of bets you can place, regardless of outcome). These tools provide additional layers of financial protection.
Loss limits ensure that even if you experience an unlucky streak, your losses will not exceed a predetermined threshold. Once your loss limit is reached, you will be unable to place further bets until the next time period begins.
Following these practical guidelines can help you maintain a healthy relationship with gambling and ensure it remains an enjoyable leisure activity.
If you or someone you know is struggling with problem gambling, help is available. Reaching out is a sign of strength, not weakness. The earlier you seek support, the easier it is to regain control.
Our customer support team is trained to assist players who are concerned about their gambling behaviour. We can guide you through setting up responsible gaming tools, activating self-exclusion, or simply provide a listening ear.
soju89 encourages players who are experiencing gambling-related harm to seek professional support from qualified counselling services. While we do not operate these services directly, we recommend reaching out to the following international and regional resources:
soju89 respects your privacy and will never contact external support services on your behalf without your explicit consent. However, we strongly encourage you to take that step yourself if you recognise warning signs in your gambling behaviour.
If you are concerned about a loved one's gambling, approach the conversation with empathy and without judgment. Encourage them to use soju89's responsible gaming tools or to seek professional help. Avoid lending money or enabling gambling behaviour, but offer emotional support and let them know help is available when they are ready.
If you have any concerns about your gambling or need assistance activating responsible gaming tools, our support team is available 24/7. Your wellbeing is our priority.
Remember: Gambling should always be fun. If it stops being enjoyable, it's time to take a break.